http://www.storyboardthat.com/articles/b/difficult-conversations

How to have Difficult Conversations as a Mentor

By Aaron Sherman


Difficult Conversation Framework: Context – Approach – End Goal



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A reality of working with people is the periodic need for difficult conversations. Using storyboards allows the author to more easily predict how the other person will respond due to the conversational nature of the storyboard format. More time spent planning increases the chance of a successful resolution. Storyboards are also helpful when mentoring someone: walking them through a difficult conversation to help them see both sides of a situation.


Difficult Conversation Framework: Context – Approach – End Goal


Pro Tip: Sharing your storyboard with a third party often helps tone down the approach from confrontational to collaborative.

Framework Templates


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Storyboard Examples


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•   (English) Difficult Conversations and Mentorship   •   (Español) Difficult Conversations and Mentorship   •   (Français) Conversations Difficiles et Mentorat   •   (Deutsch) Schwierige Konversationen und Mentoren   •   (Italiana) Conversazioni Difficili e Mentorship   •   (Nederlands) Moeilijke Gesprekken en Mentorschap   •   (Português) Difficult Conversations and Mentorship   •   (עברית) שיחות וחונכות קשות   •   (العَرَبِيَّة) المحادثات الصعبة والإرشاد   •   (हिन्दी) मुश्किल बातचीत और सदस्यता   •   (ру́сский язы́к) Трудные Беседы и Наставничества   •   (Dansk) Vanskelige Samtaler og Mentorskab   •   (Svenska) Svåra Samtal och Mentorskap   •   (Suomi) Vaikeita Keskustelut ja Mentorin   •   (Norsk) Vanskelige Samtaler og Mentor   •   (Türkçe) Zor Konuşmalar ve Mentorluk   •   (Polski) Trudne Rozmowy i Mentorstwo   •   (Româna) Conversații Dificile și Mentorship   •   (Ceština) Obtížné Konverzace a Mentorství   •   (Slovenský) Ťažké Rozhovory a Mentoring   •   (Magyar) Nehéz Beszélgetések és Mentori   •   (Hrvatski) Teške Razgovore i Mentorstvo   •   (български) Трудни Разговори и Менторинг   •   (Lietuvos) Sunku Pokalbius ir Mentorystė   •   (Slovenščina) Težavna Pogovori in Mentorstvo   •   (Latvijas) Grūti Sarunas un Mentoru   •   (eesti) Raske Vestlused ja Mentorship