Consumer Guarantees Act

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Storyboard Text

  • Wendy is online shopping for her Christmas decorations. She finds the perfect Christmas lights and purchases them online for $40
  • Wendy's lights arrive and she opens them to find faulty lights that do not work and that look nothing like the picture
  • Because Wendy is covered by the Consumer Guarantees act she is able to return her lights and get a refund for them.
  • Steven wants buy a mirror, he finds the one he wants and the shopkeeper goes to the back of the store and gets him a packaged one.
  • Steven took his mirror home and opened it to find it was very cracked.
  • Because Steven is covered by the Consumer Guarantees Act he is able to return his mirror and get a replacement.
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