Hipages - Work Sample Epic

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Storyboard Text

  • EPIC - As a Consumer Services Team member, I want to have a purpose built front end module so that I can do the functions that the consumer services team are tasked to do
  • As a Consumer Services Team member I want to be presented with information relevant to what I need to do so that I can easily and effectively use the system
  • As a Consumer Services Team member I want to be able to process jobs so that I can easily do what I need to do
  • As a Consumer Services Team member I want to have a message center so that I can communicate with our various customers
  • User Story 1
  • As a Consumer Services Team member I want to be able to access the feedback system so that I can lodge feedback and recommendations from customers
  • User Story 2
  • As a Consumer Services Team member I want to be able to use a customer relations system so that I can effectively manage complains and provide effective mediation
  • User Story 3
  • User Story 4
  • User Story 5
  • User Story 6
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