Assessment

Assessment
  Copy


More Options: Make a Folding Card




Storyboard Description

This storyboard does not have a description.

Storyboard Text

  • Hi there. I can't seem to find my luggage. It's not at the baggage hall and my flight arrived 45 minutes ago.
  • Hello. How can I help you?
  • OK thank you. I was on a British Airways flight BA125 from London Heathrow to Aberdeen.
  • I was on the British Airways BA125 from London Heathrow to Aberdeen.
  • Oh. I'm very sorry to hear that. Let me see if I can find your luggage for you. What flight were you on today?
  • OK, no problem. What flight were you on today?
  • OK. I'm not happy about this because I have personal belongings in my luggage and I would like them back.
  • No problem.Let me just check the system to see where the luggage is.
  • I know it must be upsetting but we are going to get your luggage back. Now you are going to have to fill out a Property Irregularity Report. I will need a couple of your details so we can find your luggage. 
  • OK. That would be helpful. Could you explain exactly what that means please?
  • A Property Irregularity Report is a type of form you complete if the airline has lost or damaged your luggage in transit. The details that we require from you are your luggage tag number, a description of your luggage and where it was last seen. This should hopefully then assist us in tracking down your missing items. 
  • No problem. I can certainly give you that information.
  • Thank you very much for completing the PIR form. We can now enter the details on the WorldTracer missing baggage system.
  • Oh, ok. What is the WorldTracer missing baggage system? Does this mean that I am one step closer to receiving my luggage?
More Storyboards By alexa_mcdougall
Explore Our Articles and Examples

Try Our Other Websites!

Photos for Class – Search for School-Safe, Creative Commons Photos (It Even Cites for You!)
Quick Rubric – Easily Make and Share Great-Looking Rubrics
abcBABYart – Create Custom Nursery Art