Process overview with the GLASS

Process overview with the GLASS
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Storyboard Text

  • GD Plan ID created and accepted (GDOP 01) - It is found to comply with the terms of Lender A in their Category 2 group so an Interest rate is offered to the customer
  • signed deal and ACCEPTED by GDCC so Notification trigger alerted on GLASS regarding pending GD Plan from GDCC to GDP (GDOP 03)
  • Remittance Processor
  • GDCC
  • GLASS
  • GDP
  • Bill Payer
  • Pending Installation 28 day grace period
  • Sign and Accept
  • APR % - ACCEPT
  • GLASS
  • Installer
  • Installer sends notification to GDP that installation is complete - the GDP update status on GLASS (GDOP 05)
  • GD Provider
  • GDOP 08
  • GLASS
  • GDCC
  • END DATE
  • Amend actual End Date
  • Notification of pending charge
  • Supplier Verifies
  • GD Provider
  • Supplier identifies need to amend Default Bill Payer details (GDOP 09)
  • GLASS
  • UPDATE RECORD
  • GDCC
  • Supplier Ceases collection Attempts (GDOP 12)
  • Supplier sends remittance data to the GDCC (GDOP 11)
  • Remittance Processoer
  • GDCC
  • GLASS
  • GDP
  • GDOP 15
  • GDCC Requests to Amend MPAN GDOP 16
  • Where There is a New Supplier (GDOP 17)
  • GDOP 04
  • GDCC
  • Where there is an Erroneous Supplier attached to a GD Plan they inform GDCC (GDOP 19)
  • GLASS
  • Remittance Processor
  • GDP
  • GDCC
  • GLASS
  • GDP
  • Updates to the Supplier which can be triggered by GDOP 20 or GDOP 08 (GDOP 24)
  • Reassignment of GD Plan to New GDP inform GDCC (GDOP 20)
  • New GDP
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