payment details

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Storyboard Text

  • Sarah received her monthly Sky bill, but realised she doesn't have enough funds in her account!
  • !?!?
  • She decides to change her payment details in Sky Interactive and add a new card
  • Something is wrong! The system doesn't accept her new card! She needs help!
  • She decides to go to Sky.com and seek help there
  • As if Sky.com was reading her thoughts, it asks her "having trouble with changing your payment details?"
  • trouble with payment details? click here
  • Following the instructions, she is taken to the correct part of the site, where is tries to put her new details
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