case 5

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  • Technicians can Sign up for Case 5 from mobile devices or PC. Charly currently is at the top of the Case 5 list.
  • Supervisors can assign Case 5 to technicians with the skills they need using a mobile device or PC
  • Salesforce Assign Case 5
  • Once the supervisor approves the Case 5, the technician will get a notification with the assignment.
  • Case 5 List 1 ....... Adam 2.........Jane 3.........William 4.........James 5.........Margaret 6.........Bruce 7.........Lee 8........Charly
  • Once the supervisor makes the assignments to Case 5, the technicians with the necessary skills are rotated. Charly wen to the bottom of the list.
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