Soft Negotiation Characteristics

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Storyboard Description

Characteristics of a soft negotiation approach include participants treat each others as friends, there is a focus on positions, and there is a willingness to concede with the goal to preserve the relationship.

Storyboard Text

  • Participants Are Friends
  • Hi, John! how have you been?
  • Hi, Paula. Good to see you!
  • Focus on Positions
  • We have to pick a place to eat tonight. I fell like sushi, what about you?
  • Willingness to Concede
  • Reach for the sky!
  • I give up! Don't shoot!
  • The participants trust and look out for the interests of the other side.
  • The participants still focus on what each wants.
  • The participants are willing to make sacrifices to prevent the negotiations from becoming hostile.
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