Hospitality and Tourism Scenario

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Storyboard Text

  • Hi, can I have a cheeseburger with french fries and a sweet tea.
  • Good Afternoon! What can I get you for today ma'am?
  • Here you go ma'am. Hope you enjoy.
  • Why is this here?
  • This customer realizes that the waitress brought her a salad
  • Good, except for the fact that you gave me a salad, even though I didn't order it.
  • Oh, I'm very sorry about that, I'll get that out of your way. Here's the check for when your ready to pay
  • How is everything?
  • yes. BUT YOU CHARGED ME FOR THE SALAD I DIDN'T EVEN ORDER!!
  • Are you ready to pay?
  • Oh, I sincerely apologize I will fix your bill right now.
  • Thanks for fixing it.
  • You too.
  • Of course, I hope you have a good day ma'am.
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