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  • H&B Apparel, This is Jacob speaking how may I help you?
  • Hey, I ordered one of your shirts and y'all sent me the wrong size
  • Sir, I am so sorry. Can I get your order number so we can fix this problem as fast as possible
  • Yes, My order number is #547384. They sent a Small and I need a Large
  • May I put you on hold so i can talk with our exchange service?
  • Yes
  • Hey Blake, search order number #547384 and exchange it for a Large not a Small
  • Yes I can Jacob
  • Good News! We will be shipping you a Large H&B Apparel shirt tomorrow morning! 
  • Sweet! Thank you very much
  • Have a great day sir.
  • Thank you, Goodbye
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