service story

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Storyboard Text

  • Customer walks in to the shop. Notice the cutomer right away and make an friendly eye contact!
  • Always have an friendly yet professional attitude and greet with a smile!
  • Hello! How are you? How may I be at service?
  • Listen to the customer and reply when needed. Remember to keep the customer satisfied and happy.
  • Is everything allright? May I get you something else? Maybe something for dessert?
  • Keeping the customer happy and satisfied for the entire experience, possibly making some additional sales.
  • Thank you and welcome back again!
  • Thank you very much! We're sure we shall come back here. Excellent service!
  • Provide a service with the notion that the customer is always right
  • Customer experience is very important
  • There are no expendable or disposable customers; if they are not happy with the service you provided, they will go somewhere else
  • Just feeling good about a job welldone!
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