arguing customers

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Storyboard Description

employee and customer having a disagreement

Storyboard Text

  • Hello, welcome to target, was everything you were looking for turn out okay ?
  • Hello, yes ma'am, everything turned out okay, but may I know how much this is ?
  • okay thank you.
  • yes ma'am i'd be happy to help
  • but.. it said it was $12.34, why is it not the same price as it said ?..
  • this perfume is $83.14
  • well the only reason i go this perfume was because the pricing wasnt high.
  • i am very sorry ma'am but you read the pricing wrong.. it might have been another brand of perfume ..
  • than i want my money back.. i am not paying for something is expensive that i can find in another store for less..
  • yes, i understand but this is the correct pricing, we can not change it ..
  • yes ma'am, thank you and im sorry for this, i shouldve checked the pricing, it must have been marked wrong
  • only thing we can do is give half off, sorry the inconvenience, thank you and please come again
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