AHtoPay - Future

AHtoPay - Future
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Storyboard Description

Future state after launching AhtoPay tool

Storyboard Text

  • Mr. Smith, I see you have an open balance from a previous visit of $100. How would you like to take care of that today?
  • Here is my credit card; it will be so nice to have this balance paid off!
  • Here is a receipt. Have a great day! Next patient.
  • This new AHtoPay tool makes taking payments a breeze! It is so much more efficient!
  • Maria, you are one of our top collectors; great job!
  • Since AHtoPay posts payments through an overnight batch process, Mr. Smith's payment was applied to his account automatically. The automatic process allowed the hospital to eliminate FTE's in the Cashing Posting department. Dave is exploring other opportunities...
  • Happy to help! AHtoPay is a really great tool for managing our installment plans, too.
  • You're a genius, Josh! Cash is up, salary expense is down, patient complaints regarding slow posting process have been eliminated, and we've decreased our vendor costs!
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