Customer journey


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Storyboard Text

  • A I R P O R T -- T1
  • A I R P O R T -- T1
  • A I R P O R T -- T2
  • The individual wants to exchange currency not accepted in the visiting country.
  • The individual finds someone around him who would like to exchange those coins for the accepted currency.
  • A I R P O R T -- T2
  • The 1st individual meets the 2nd individual and they exchange currency.
  • The transaction happens freely between both with no intermediate and free of taxes.
  • The 1st individual is happy (with the accepted currency) and ready to visit the country.
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