I.T listening project.

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  • 1. A good listener is attentive and makes eye contact.
  • 2. The person that is listening does not look over the other person's shoulder. 
  • 3. Do not look at you device while in a conversation 
  • 4.  Don't treat the the conversation as a time to talk and be focused.
  • 5. Use positive body language.
  • 6. Don't hurry anybody to get through their story.
  • 7. Don't act like you know what the conversation is about before you start talking.
  • 8. The good listener cares about the conversation.
  • 9. Agree at certain moments and try not to say cliche things.
  • 10. Remember the conversation and try to do a follow up conversation
  • 11. Treats the conversation confidentiality / private.
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