Medication Management Process


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Storyboard Description

Describes the implementation of the medication management program between Professional Pharmacy and the clinics

Storyboard Text

  • Genesis Health Care has a program to manage our patients with Chronic diseases that we call Safecare. Every patient diagnosed with a chronic disease is referred to this program and monitored on a regular basis.
  • Over time we realized that one of the greatest barriers to patient compliance with treatment regimens was the lack of compliance with taking their medications
  • Patients gave us several reasons for non-compliance, all of which resulted in the inconsistency of the timing or the amount of the medications.
  • 1. Financial constraints-they couldn't afford all their medications so would not fill them or split the pills to extend the time between refills
  • 2. Transportation-they couldn't get to the pharmacy to pick up the medication therefore would not stay on a consistent schedule of taking the medications.
  • 3. Forgetfullness/confusion-they would forget to take their medications or take them at the wrong time or in the wrong amounts.
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