Hospitality and Tourism Project
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Jimmy arrives at the bus stop, where he waits for the bus to take him to his final exam for his college class...
Phew! I'm glad I made it to the bus stop! I hope the bus comes soon...
As more time passes, Jimmy begins to worry that he won't make it to his class....
If the bus doesn't come soon, I might miss my final exam!
45 minutes later....
This is outrageous! I've been waiting an hour for this bus to come!
The bus finally arrives, much later than it should've....
This is unacceptable! You're far too late! What do you have to say for yourself?!
Listen buddy, you're not the only person who needs to go places, now do you need a ride or not?
Yes but you must hurry or else I'll be late!
Finally on board the bus, Jimmy is still irate at how he was treated after having to wait for the bus for so long...
I can't believe this customer service! No one should be treated this way!
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