Post Aruba Customer Service Thesis


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Storyboard Description

How simple customer satisfaction looks like.

Storyboard Text

  • Good Afternoon, Welcome to Post Aruba. How may I help you today?
  • Good Day, Sir! I need to send a package abroad.
  •  please take a seat and we'll call your number when we are ready to attend you.
  • Oh yes, well here's a number.
  • Thank you very much.
  • Hi, yes number 33. I would like to send this package.
  • Number 33? How May I help you?
  • Yes sure, the address is ...
  • Yes, sure, I'll need all of details and address to the recipients
  • Thank you so much for all of your help, you have a nice day
  • You are very welcome, have a nice day as well, bye.
  • Alright, your package will take 2 to 3 days to arrive to its destination
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