Week 4 Agile Module 1


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Storyboard Description

Persona Storyboard

Storyboard Text

  • I wonder how many billable hours my staff are actually spending with clients each week
  • 1.
  • 4.
  • Let's run the productivity report by clinician for the last week...then I will know if there needs to be any disciplinary or reward activities in supervision this week
  • 2.
  • 5.
  • Joe
  • Sarah
  • Pete
  • Mya
  • 3.
  • Wow these numbers are different than what their schedules look like, interesting!
  • Joe
  • Sarah
  • Pete
  • Mya
  • Sarah, I've noticed that last week you may have had some barriers to seeing all of your clients that were scheduled, can you tell me what was going on?
  • I'm so glad you asked, I've had a really hard time with cancellations and I don't know what I should do, can we use the team meeting to generate some ideas tomorrow?
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