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Storyboard Description

SUPPORT

Storyboard Text

  • OBJECTIVE - ORACLE SUPPORT AUDIENCE: Internal XLOB MESSAGE: PEOPLE / INFRA/ PROCESS behind BEST SUPPORT TARGET LENGTH: 5 min
  • My expectations of Support - seemless end-to-end service that is available throughout the software lifecycle
  • Customer #1
  • OPENING ORACLE CLIP USe existing clip of ORACLE YATCH or the same
  • followed by TOP 20 in GARMENTS TOP 10 in RETAIL TOP 10 in TELECOM...etc
  • Oracle Sales Rep
  • My view of Support is ....
  • Oracle Consulting
  • Oracle Support to me is really about....
  • JAPAC Support Vision What is BEST Support
  • Chon Phung
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