Support 2/3


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  • Platinum Support. Went with Exadata to get performance.Platinum Support comforting. Never used it yet. But know that it ever required, it will be there.
  • Professor Tan - NTU
  • DALIAN SUPPORT CENTER & Other locations to put perspective to what is 24*7 and what we have. include Austin, Reston VA ( AMR )
  • Approach on this is to use either someone to talk to this ( cheaper option) or take videoclips to include
  • ...MOS
  • Demonstration of MOS at work....with customer #2 commenting on their great experience researching and working with MOS
  • Cust #2 - to be identified
  • SUPPORT IS TOP Notch Services
  • Pingan video - Simon Cheong
  • " to include snippets from Pingan reference Video '
  • Number of Support Consultants; Years of experience; # of Support Centers around the world, etc
  • SUPPORT Org Statistical info
  • How our customer have support...quote recent incident....
  • Customer Support VP
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