Lost and Damaged baggage Script 2- Airport Ground ops

Lost and Damaged baggage Script 2- Airport Ground ops
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  • Its black with four wheels and a handle. It has a Blue ribbon around the handle with a 
  • Could you give me a description of your bag? I also have this IATA identification chart if this helps.
  • Okay thank you for your help. Will you find my bag?
  • Okay I have filled out the beginning of the PIR form the next step for you to claim all that is in your case there is a table there on the form for you to list the idem's and there prices. Also today we will  give you £50 away with you for compensation for the essentials. 
  • Okay . What do I type in when I go on to the website? 
  • WORLDTRACER is the system where your baggage tag number will be entered and sent across the world to try locate your bag.  You can go onto WORLDTRACER website and check up on the status of your luggage.
  • Aw right okay. What will happen when my bags found?
  • There is a reference number at the top of your PIR form. Put type that and  your bag tag number into the search bars.
  • That would be good.
  • Your bag will be delivered to your home as soon as possible.
  • Thank you, goodbye.
  • I hope I have helped today . There is your £50 for essentials and I safe onwards travels. Goodbye Mr Stewart.
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