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  • The problem: Mailing lists are driven off the site use code of catalog" or "marketing'" - there isn't any details of customer preferences on content.
  • The User: Jeremy the Jeweler
  • I only want to get the packaging and tools catalogs.
  • The User: Claudia the customer service rep
  • The problem: We need to record and use requests for specific content (product or info).
  • I'd love to help Jeremy but it's either all catalogs or none.
  • I have an idea...
  • The Solutionists: David the Daring and Grady the Great
  • Me, too!
  • Me, three!
  • Grady and David sleep on their ideas. So does the mouse.
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