Email Etiquette... Get it Right


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Storyboard Text

  • Welcome to Pearl Learning Center..
  • Christine is an employee of Pearl Global. She wants to send an email to her Manager but is struggling with obtaining the correct email etiquette.
  • Hello there Mr Manager I am Christine and i am sending you this email to arrange a meeting with you to go over the policies. Please tell me when u r free. Thank You
  • Christine types this email as displayed above
  • The 5 C's of Email Etiquette *Concise *Clear *Complete *Courteous *Correct
  • Suzzane, her team member takes her through the 5 C's of email etiquette
  • The 7 guidelines used when formatting emails will help Christine achieve email-etiquette:- 1. Professional Communication 2. Use your Name 3. Include a subject in the subject line.
  • 4. Keep the message short and to the point. 5. Beware of the tone used in your email. 6. Consider Confidentiality 7. Enhance Communication Skills
  • Dear Suzzane Good Day !! Trust all is well at your end. I need to understand the company's policies & procedures . Request you to kindly advise a suitable time to discuss the same. Regards Christine D'souza
  • Email Etiquette Successful
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