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  • I have waited for over 30 minutes for my case and still no sign of it!!
  • Can you please describe what your suitcase looks like and the bag tag number
  • Hi there, how may i help you today?
  • Yeh just the one
  • Okay thank you, What is your name, contact details and address?
  • Im very sorry about that, i will try and sort it out! Is it just the one suitcase?
  • I really not have time for this but fine.
  • Sure, i last seen it at the check in desk
  • Here is a Property irregularity report, just fill it out with your details so we can try and find your suitcase! Can i just ask where you last seen your case?
  • Its a blue hard case with 4 wheels and the tag number is AB33201
  • My name is Paul Smith, my mobile is 07946936063 and 16 Westhill Heights is my address
  • Thank you, If you have arrived from an international airport then you will need to declare your items that are in your suitcase when it went missing and then customs will have the right to exam your case if its found.
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