New World


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  • Data retrieval learnt the power of performance and visual management and process efficency
  • The team used performance boards for problem solving and identifying opportunities and processes were standardised
  • B2B
  • Appointments team
  • Project team
  • Allocation team
  • The old and dated ways of doing things were in the past where they belonged
  • But the hard work wasn't over, operational excellence only gave the good people of Data Retrieval the tools, it was up to them to use them to lead the way in the E.ON world
  • After reviewing their way of working Data Retrieval saw a new world with the capacity to create more specialised teams that worked together
  • And so a new world for data retrieval began full of learning and opportunities. The Office and Field staff worked in harmony and were true role models for the whole of E.ON. Happy ever afters can never be promised but what ever came Data Retrievals way, they were a team ready to deal with anything.
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