Larissa: Student User

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  • Who Are They?
  • Larissa is a high school student taking a psychology class.
  • How does the problem you want to solve relate to them?
  • I need to write a paper on a topic in abnormal psychology for class, but I don't know where to start!
  • How do they currently solve this problem?
  • I tried using Google to look for information...
  • This is Larissa.
  • How does this solution connect to their needs?
  • because it is easy and gives me a lot of information...
  • Larissa needs help with both selecting a topic and finding information.
  • How does this solution not solve this problem?
  • but there's so much, I don't know what I'm looking for, and my teacher said not to trust everything I find!
  • Larissa's discovered that her usual method of gathering information won't help her.
  • What is their technical skill level or subject matter expertise?
  • I don't know more about searching for info than putting words in the box, but I learn computer based skills quickly. Can you help me?
  • A general, undirected Google search does offer some benefits
  • But isn't enough on its own, especially for inexperienced searchers, or those with a vague information need.
  • Larissa isn't a skilled searcher or consumer of information yet, and lacks direction. This is where my guide comes in!
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