Customer & Partner Experience


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Top 4 Innovations Showcase: 4. Staff Skills & Passion Database

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  • 4. Staff Skills & Passion Database
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  • During the Customer & Partner Experience Planning Day, a highly innovative concept was brainstormed!
  • James often wondered why we spend so much money on bringing external people in to handle special projects, whilst he was perfectly aware of similar talent already right here at IAG!
  • To save outsourcing expenditure, James came up with a fantastic idea to create a database that will list who, in-house, has the right capabilities we need!
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