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Robert's car is stuck at a garage and needs a new part
Using his tablet computer he logs on to the website and finds the part(s) he needs
Robert adds the part(s) he needs to virtual basket by clicking on the purchase button
The website asks Robert for his contact information, delivery address and payment information
13 Royal Spa Street
0121 677 788
The payment is successful as Robert is given an order success message - he is also emailed an invoice detailing what he has ordered.
The company sends Robert his part so that he can get his car fixed
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