part 1

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week 4 part one

Storyboard Text

  • 1.
  • could you? we need? can i get?
  • Kansas City
  • could you? we need? can i get?
  • Denver
  • 2.
  • Could you get me the sales figures for last month?
  • RING! RING!
  • I need help with configuring a pump order.
  • 3.
  • word. excel, post-it, email.
  • we need a pump part now? can you see if this right ? I need last months report? i left the instructions on your desk. did you get my voice mail?
  • Selina needs to process requests for assistance.
  • Ok, I have the data from the word doc and the voice mail .
  • Selina gets requests via email, phone or face to face.
  • Ok,what to do first?
  • Selina collects data from each request format.
  • Ok, that one is done! I need to tell Sheri.
  • 4.
  • Selina combines collected data into a consolidated task list.
  • 5.
  • Selina sorts and prioritizes the collected data.
  • 6.
  • Selina completes assistance request and needs to notify the requestor that the request is completed.
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