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  • Hi my name is Sara. I have recently bought  a computer and it seems to be having issues already. 
  • What seems to the problem? 
  • My computer has been lagging, and I thought it would be my network, but it wasn't. I tried to clear up some memory and i ended having to delete all my pictures. 
  • Oh that's odd! It doesn't happen very often. Our computers are usually fast. 
  • Unfortunately we can not do anything about what you purchased because the type of computer is no longer available anymore. It was a limited offer as well. 
  • So is there any way I could return it? There is nouse for the computer, I can't even get my work done!
  • I can't get a refund? That computer was a big investment and now it has no use. 
  • No, I'm sorry we can't do anything about it. I hope you have a good day. 
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