Dunkin Coffee Cup story

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Storyboard Description

How a store Clerk Cheats on the small business owner, that could potentially lead to closing of the business.

Storyboard Text

  • Sure, May I have an Extra Large Coffee black!
  • Welcome to Dunkin Donuts!, May I help you?
  • XLarge coffee is $2.10, let me ring a small coffee in the register which is only $1.10.  I can pocket the remaining $1 and nobody would know.
  • Here is your Xtra Large coffee black.  Have a great Day!
  • Incident like these cannot be brought to light without strong data analytics in the backend.  This also poses challenges where individual greed to behave unethically could result in a loss to the business and subsequent closing of a perfectly viable business.
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