Problem Solving PBA

Ugh, another 8 hours to waste at this boring place.
Good morning Harold, can you see me in my office for a minute?
Sure thing Mrs. Green.
Great. What other uneventful tasks do they have for me?
Yes the bare minimum I asked of you, I'm afraid that the board and I will be looking to replace you if this continues...
Can I talk to you one on one Mrs. Green?
For what?
I've been doing everything you asked of me.
Your work ethic, morale, and sales have been plummeting.
Now Harold, do you have any explaining to do?
Okay Harold, I will talk to the board about placing you to shadow Rebecca, our network administrator.
Thank you so much.
Don't get me wrong, I love working here and this job is everything I've ever wanted. I just feel like I need more to do.
I feel like I haven't been challenged here.
How so?
What's going on Harold?
Harold is happier working as a network administrator than as an IT support member
This already seems better than customer support.
Okay so today we are going to view the network's hardware and see what updates we need to install.
After shadowing Rebecca for a week, Mrs. Green calls Harold into her office.
Thank you so much for the opportunity Mrs. Green.
After reviewing with the board and Rebecca's feedback, we have decided to fully instate you as a network administrator for us.
What is it Mrs. Green?
Good day Harold, I have good news.

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