Customer Journey Map - Entrepreneurship Template
Описание на Статията
Blank customer journey map template with six steps: trigger, discover, decide and buy, first use, the magic moment, and after.
Текст на Статията
- Пързалка: 1
- Trigger
- Show the moment your customer feels the problem. Add a feeling rating from 1 to 5.
- Пързалка: 2
- Discover
- Show how your customer first hears about your product.
- Пързалка: 3
- Decide and Buy
- Show what convinces your customer to buy and how they pay.
- Пързалка: 4
- First Use
- Show your customer setting up the product. Is it easy or annoying? Rate it 1 to 5.
- Пързалка: 5
- The Magic Moment
- Show the moment your product delivers on its promise. Rate it 1 to 5.
- Пързалка: 6
- After
- Does your customer buy again or tell someone? Show what happens next.