[gloats] I was at the top of my class in my degree. The pharmacy I worked at said, that I was too efficient and knowledgeable. I think I know more than most of the staff working here.
Standard operating procedures
[gasps]This seems to be a heated argument! John looks confused and traumatised. I am shocked that, he made such a grave mistake and comprised her health. Should I intervene?! It is my first day working here and John is my superior. I do not think, that I am allowed to say anything. I am so scared. He will definitely fire me, if I say anything. I really like working here. I think I should just walk away and turn a blind eye to the situation.
Stage 1 level 1 - Preconventional
A typical busy day at the community pharmacy
Stage 1 level 2 -Preconventional
[gloats] John looks like he is in deep trouble. I think I should intervene .Oh! This could be a beneficial opportunity for me. I could take partial blame for the situation and say that I typed out the wrong label ,which the pharmacist dispensed in a haste. Yes, I should say that! He should give me a good recommendation letter for my CV. He might even recommend me to other pharmacists for a potential job offer, after my heroic efforts.
Staff in-charge of the Stanger community pharmacy. The newly appointed pharmacist (John) is being boastful and having an inner-monologue with himself.
Level 3 stage 2- Postconventional
2Your employee has dispensed the wrong dose of paracetamol to me. This has resulted in me having a paracetamol overdose, which lead to liver toxicity.
The post basic pharmacist (Tim) is having an inner-monologue discussing his thoughts on the situation unfolding in front of him.
John
Ruby
TIm
The pharmacy intern is having an inner-monologue with herself expressing her desires to intervene
John
Ruby
Jill
The responsible pharmacist intervenes in the argument to sort out the problem
1Good morning madam. I am the pharmacist in charge. What seems to be the problem?
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