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- Skluzavka: 1
- Someone left a bad review on our business page, saying that her orders were still not with her after 2 weeks of checking out. I am so frustrated, I already checked her name and order slip but I cannot find it. I don’t know what happened.
- What happened to you, Ate Thea? What are you worrying about?
- I already asked my employees, they said they didn’t get her orders. I also asked the customer, she said that she ordered on our shop page.
- Can you help me solve this? I don’t want to lose potential customers because of this
- Did you also asked your customer where did she ordered? Maybe she is in the wrong place?
- Have you asked your employees who got her orders? Maybe you overlooked it…
- Skluzavka: 2
- As I have checked, there are various pages same with our shop name, maybe the customer messaged the wrong one…
- Oh no! Maybe she got scammed?
- Yes, probably. One of the posts of this page that is not ours said that they have a buy 1 take 1 promo. It also said that the customers should pay first to order. Maybe she ordered in this untrustworthy, low followers, and no blue check page?
- Since our business is established, we have to do something about this. We should post something…
- What should we do?
- Skluzavka: 3
- Ok! Thank you for your help! I will do what you said, I will also tell my employees about this. I should stand with what is right.
- You should post about our “only” page. You should also say not to trust immediately those other pages who give false information because we do not do that.
- Make them aware and tell them to be careful next time, Ate! You can do this!
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