Agency_OM_Upsell

Good morning, Are you able to help me with my airline booking changes?
Good morning, Yes, of course, may I have your name /ID and the date of your flight please?
WELCOMEACCELYAONE ORDER
I am Mr. Green and I have purchased a fight for 25th December 2022.
Just a moment please
AGENT SIGN INUSER ID_____PW ________
As I am travelling for Christmas with gifts for my family, I would like to buy an additional checked bag please. Thank you.
Mr. Green, I see your Order with flight and other products you have purchased. What would you like to change, please?
Agent- Lady R.
Mr. GreenOrder IDOrder Item IDFlightsChecked BagExtra BagPrem. Seat
Oh, yes, indeed, that would be perfect. Please update my Order and process my Credit Card for the additional payment.
Mr. Green, Yes, sure. I have booked an extra checked bag for you. For an additional $xx, would you like to get one of our premium seats?
Agent- Lady R.
Order IDOrder Item IDFlightsChecked BagExtra BagPrem. Seat
Thank you dear Lady R. for your quick and great support. I am very much looking forward to my trip. Wish you a nice day, bye.
Thank you Mr. Green, for your business. Your Order has been updated and payment processed. You can now refresh your app with new details.
Agent- Lady R.
Order ID updatedOrder Item IDFlightsChecked BagExtra BagPrem. Seat
Order IDOrder Item IDProduct 1Product 2Product 3Product 4

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