Mystery Shop
Storyboard Text
- Part 1A: Jewson Rugby
- Rugby
- How do I get a price for external wall insulation?
- How do I best serve this customer?
- Perhaps provide him with a brochure?
- Looking for a brochure.. looking for a brochure..
- Hmm, is he pretending to look for a brochure just to get me out of the store?
- Cant find a brochure, I'll check my phone and see what I can find..
- I'd advise you to contact Minster who deals with installations. We can order the products for you here but we will simply place an order with Minster anyway.
- No, the nearest is Birmingham
- Is there a local branch?
- Not really, I'll write the number down for Minster Birmingham
- Do you get many EWI jobs?
- The best way to get a price is to contact a contractor, let me find you one on my phone..
- Rockwarm Nuneaton regularly buy from us, I recommend you contact them and skip Minster to get a quote
- A little unhappy that no price was provided but feel I was given us much info as possible and the guy was decent..
- To be continued.....
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