Problem Solving PBA
Texte du Storyboard
- Ugh, another 8 hours to waste at this boring place.
- Good morning Harold, can you see me in my office for a minute?
- Sure thing Mrs. Green.
- Great. What other uneventful tasks do they have for me?
- Yes the bare minimum I asked of you, I'm afraid that the board and I will be looking to replace you if this continues...
- Can I talk to you one on one Mrs. Green?
- For what?
- I've been doing everything you asked of me.
- Your work ethic, morale, and sales have been plummeting.
- Now Harold, do you have any explaining to do?
- Okay Harold, I will talk to the board about placing you to shadow Rebecca, our network administrator.
- Thank you so much.
- Don't get me wrong, I love working here and this job is everything I've ever wanted. I just feel like I need more to do.
- I feel like I haven't been challenged here.
- How so?
- What's going on Harold?
- Harold is happier working as a network administrator than as an IT support member
- This already seems better than customer support.
- Okay so today we are going to view the network's hardware and see what updates we need to install.
- After shadowing Rebecca for a week, Mrs. Green calls Harold into her office.
- Thank you so much for the opportunity Mrs. Green.
- After reviewing with the board and Rebecca's feedback, we have decided to fully instate you as a network administrator for us.
- What is it Mrs. Green?
- Good day Harold, I have good news.
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