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STAR Method Answer - Job Interview Skills Example

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Storyboard Description

Jordan answers "Tell me about a time you solved a problem" with a four-cell STAR story about the school store's card reader going down at lunch.

Texte du Storyboard

  • Glisser: 1
  • Situation
  • LINCOLN HIGH SCHOOL STORE
  • The card readerjust froze!
  • During a busy lunch at the school store, the card reader stopped working.
  • Glisser: 2
  • Task
  • LINCOLN HIGH SCHOOL STORE
  • I need to keepthis line moving!
  • I was running the register, and I needed to keep the line moving.
  • Glisser: 3
  • Action
  • LINCOLN HIGH SCHOOL STORE
  • Ms. Park, the cardreader is down. I'llrun a cash-only line!
  • CASHONLY
  • I told my advisor, opened a cash-only line, and wrote a sign so students could decide right away.
  • Glisser: 4
  • Result
  • LINCOLN HIGH SCHOOL STORE
  • Next, please!
  • CASHONLY
  • We served about 40 students in 20 minutes, and the store now keeps a backup plan for outages.