Electric scooter - customer journey

Character and Their Problem
Show Why Their Problem Negatively Affects Them
Show Your Product as a Possible Solotion
Rohan:  Tank full, please.Staff:   Tank full done.Rohan:  how much?Staff:    1600 for 14litreRohan:  So they again increase 4 per litre
Show Character Accessing your Product
Staff : yes, sir they already increase the price about 12 per litre  from last weekRohan: I should look for other option for daily commute
Show Character Using your Product
Jose: Hi Rohan u look so depressed what happenRohan: You know I buy this bike for 2lakhs and i still paying the EMI, There`s hike in petrol price so i need to find another optionJose: You should buy a electric scooter like me, Its cheap and also eco friendly
Show Happy Character with Problem Resolved as a Result of Using Your Product
Jose: So this is Rebel E-Bike show room, you can find the good bikes hereStaff: This our new e-scooter its price starts from 45k it has bluetooth and navigation features, for a single charge it goes upto 270kms.
Rohan: Its look stylish and also light weight, I`ll buy this blue scooter. So, how`s the formalitiesStaff: You can pay full money and also there is an EMI option for 6 months with 0% interest
Jose: Hey Rohan you look so happy todayRohan: its all because of you, your idea of buying E-Scooter works well, There`s no more tension for pertol hikes, The scooter giving excellent performance.

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