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Leading Through Change at Meridian Health Network

Leading Through Change at Meridian Health Network

स्टोरीबोर्ड पाठ

  • फिसलना: 1
  • Leading Through Change at Meridian Health Network
  • Patient Safety
  • Cloud-Based EHR TransformationDr. Alicia Grant | Project Informatics Manager
  • फिसलना: 2
  • Why Meridian Must Change
  • 
  • Cloud-Based EHR
  • Aging EHR
  • Current ChallengesAging technologyWorkflow disruptionIT workloadCost pressuresRegulatory deadlines
  • फिसलना: 3
  • Our Vision
  • 🔗 Better Coordination
  • Better Patient Care❤️
  • Cloud/EHR
  • 📈 Long-Term Efficiency
  • Less Redundancy↘
  • The Goal Is Bigger Than Go-LiveBetter information → Better coordination → Better care
  • फिसलना: 4
  • My Role: Steward of the Mission and the People
  • StewardshipMission + People + Resources + Outcomes
  • फिसलना: 5
  • How We Will Make Decisions
  • 
  • Regulatory RequirementsPatient Safety
  • Impact × RiskHigh impact + high risk = immediate attention
  • Clinical/Workflow Impact
  • Operational Impact
  • Resources Cost
  • Stakeholder ImpactPatient Safety
  • फिसलना: 6
  • Fair, Ethical, Transparent Decisions
  • HONESTY | COMPETENCE | FAIRNESS | ACCOUNTABILITY
  • फिसलना: 7
  • Our Change Management Roadmap
  • Kotter + ADKAR
  • Create Urgency
  • Build Coalition
  • Communicate Vision
  • Remove Barriers
  • Celebrate Wins
  • Reinforce Adoption
  • फिसलना: 8
  • Our Change Champion Coalition
  • Training CordinatorCompetency + Training
  • Clinical ChampionWorkflow + Peer Engagement
  • Dr. Grant
  • Administrator/CFOResources + Strategy
  • IT ManagerTechnical Readiness + Risk
  • फिसलना: 9
  • Communication: The Right Information to the Right People
  • CLINICIANSWorkflowTrainingKnown issuesWeekly
  • EXECUTIVESMajor risksDependenciesRisksWeekly
  • ITTechnical readinessDependenciesRisks2x weekly
  • FINANCE/CFOCost impactDependenciesRisks2x weekly
  • COMPLIANCERegulatory issuesDependenciesRisksMilestones/As needed
  • TRAININGReadinessCompetency gapsWeekly
  • ALL STAFFMajor decisionsMilestones2x weekly
  • फिसलना: 10
  • When a Delay or Need Emerges
  • UPDATE
  • TEST
  • IDENTIFY
  • Raise it early!
  • SOLVE
  • DOCUMENT
  • ASSESS
  • COMMUNICATE
  • ESCALATE
  • फिसलना: 11
  • Collaborative Problem Solving
  • This workflow is adding too much documentation.
  • The system is working as configured."
  • Let's understand the problem before deciding on the solution.
  • Listen → Analyze → Test → Learn → Adjust
  • फिसलना: 12
  • Followership: Leadership Goes Both Ways
  • CHANGE CHAMPIONSExpertiseFeedbackAdvocacyPeer Engagement
  • DR. GRANTVisionDirectionResourcesAccountability
  • फिसलना: 13
  • Developing Future Leaders
  • Delegate → Coach → Empower → Develop
  • Clinical ChampionWorkflow leadership
  • Administrator/CFOResource Alignment
  • Training CoordinatorCompetency Development
  • IT ManagerTechnical Readiness
  • फिसलना: 14
  • How We Will Know We Are Succeeding
  • IMPLEMENT
  • MEASURE
  • LEARN
  • IMPROVE
  • REINFORCE
  • Success measures:Adoptation - Training Readiness - Workflow Performance - Issue Resolution - Patient Engagement - Care Coordination - Operational Efficiency
  • फिसलना: 15
  • SUPPORTING RESOURCES
  • Petersen, C., Berner, E. S., Cardillo, A., Fultz Hollis, K., Goodman, K. W., Koppel, R., Korngiebel, D. M., Lehmann, C. U., Solomonides, A. E., Subbian, V. (2023). AMIA's code of professional and ethical conduct 2022. Journal of the American Medical Informatics Association, 30(1), 3–7. https://doi.org/10.1093/jamia/ocac192Shoukat, M. H., Shah, S. A., Muneeb, D. (2023). Shared leadership and team performance in health care: How intellectual capital and team learning intervene in this relationship. The Learning Organization, 30(4), 426–445. https://doi.org/10.1108/TLO-12-2021-0146Kuntz, J., Wong, J. H. K., Budge, S. (2023). Motive, mindset and opportunity: Exploring leader ambidexterity factors in health-care. The Learning Organization, 30(3), 355–374. https://doi.org/10.1108/TLO-12-2022-0153Grand Canyon University. (2026). Meridian Health Network case study [Case study].