Selling Storyboard By Zytrell Bryant

Step 1 - Approach
Good Afternoon
Hi welcome to the Electronic store
Step 2- Determine Customer Needs
Yes I am looking at that, I'm trying to look for a gift for my mom for Mother's Day
Do you need help with anything, I see you looking at the apple watch
Step 3 - Present Product
Yes please that will be great
We got multiple colors that will go with everything and a great selection, Would you like to view them?
Step 4 - Overcoming Objects
They are kind of a little pricey
Your right, just in case if it breaks or anything she can take it back
They are kinda of expensive but it is much better quality and it comes with a 2-year warranty
Step 5- Closing The Sale
I'm ready to check out.
Would you like to checkout or you need a couple more minutes?
Step 6&7- Suggestion Sell And Relationship Management
No but thank though
That will be great, you can do that for me
I can sign you up with our rewards through your email and you can get promotions monthly
Would you like to buy 1 get 50%off and get a free apple watch band

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