Dialogue “Evaluating product and service”

Hello boss, ¿how are you?
Evelyn Villota
Hello Evelyn, thank God, ¿how are you?
María Rosales
I am very glad boss, thank you very much for asking. Boss, I wanted to talk to you about export management, we have a client who is asking us to export pears to the United States in a container, but we have a problem.
¿What is the problem Evelyn?
Boss,in our export processes we do not have a shipment to that country; I reallydon't know how to proceed or what to tell the client.
Evelyn, you are absolutely right, between the two of us we will create a routing solution for that destination.
Yes Evelyn, that's perfect! It is very important that she is in charge of communicating with our client to clarify the process to take and with them theterms that the negotiation for the export of the product entails; and finally make it very clear that the payment must be generated in two installments, thefirst part when the goods have been shipped and the second part when the goods have been received in the United States.
Of course, boss! Our foreign trade officer can take care of all the paperwork and submitting requests for the process as that is her forte.
Thank you very much Evelyn for your proactivity. Have a nice day
Okay boss, you are very kind, I will leave everything documented in our system fornew exports with the United States.
Good day.
You too boss, thank you.

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