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Who Are They?
LarryOccupation: Library Director of a Public LibraryAge: 50Education: MLIS
How does the problem you want to solve relate to them?
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[name] wants to ______ , but not ______because _____.
How do they currently solve this problem?
[add associated, illustrative image]
[name] currently ______ and ________.
Give them a name, age, gender, occupation or role, and any other appropriate demographics
How does this solution connect to their needs?
[name] likes this because ______ and _____.
What do they care about?
How does this solution not solve this problem?
[name] doesn't like ______ and wishes _____.
How do they currently solve this problem?
What is their technical skill level or subject matter expertise?
[name] knows [technology] and [subject matter]
What are the pros?
[add associated, illustrative image]
What are the cons?
[add associated, illustrative image]
Will they need a point and click interface or will they be configuring and programming?
[add associated, illustrative image]