Characteristics of a soft negotiation approach include participants treat each others as friends, there is a focus on positions, and there is a willingness to concede with the goal to preserve the relationship.
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Participants Are Friends
Hi, Paula. Good to see you!
Hi, John! how have you been?
The participants trust and look out for the interests of the other side.
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Focus on Positions
We have to pick a place to eat tonight. I fell like sushi, what about you?
The participants still focus on what each wants.
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Willingness to Concede
Reach for the sky!
The participants are willing to make sacrifices to prevent the negotiations from becoming hostile.
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I give up! Don't shoot!
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