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Storyboard Text

  • Katy you have to try Therapily. It has really helped me with my stress
  • Hmm.. I am intrigued. If you like it so much then I will surely give it a try
  • I have downloaded Therapily but how do I finish booking my consultation with Dr. Liane?
  • Therapily
  • Book Consultation
  • 
  • FAQ/ Help Page
  • Oh! There is a FAQ/Help page. I should try searching for help here
  • Hearing her colleague rave about how Therapily has immensely helped her recognize and control her distressing emotions, Katy wants to download the application
  • Book Consultation
  • 
  • FAQ/ Help Page
  • Katy has downloaded the application but is facing some confusion on how to progress with booking an online consultation with her preferred doctor
  • 
  • FAQ/ Help Page
  • She decides to explore the FAQ/Help page provided within the application to seek answers to her query. Katy searches for the keyword "book consultation."
  • The application offers her a list of hyperlinks related to the searched keyword. She clicks on the hyperlink which is the most relevant to her query
  • This seems close to what I was looking for. Lets view the section in detail
  •  She is guided to a detailed help section on online consultation. With the given information, she thinks she can successfully get the help needed to book an online consultation.
  • This was exactly the help I needed. I think now I can easily book a consultation with Dr. Liane
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