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  • Slide: 1
  • Anna is in an online group chat. A classmate shares their answer, and Anna replies rudely out of stress.
  • I think the correct answer is greenhouse gases trapping heat from the sun.
  • That’s such a dumb answer. Do you even pay attention in class?
  • Hey... I was just trying to help...
  • Slide: 2
  • I think the correct answer is greenhouse gases trapping heat from the sun.
  • That’s such a dumb answer. Do you even pay attention in class?
  • Hey... I was just trying to help...
  • Replied: Everyone, let us keep the group respectful.Netiquette means thinking before you type.We are here to learn- not to insult each other.
  • The teacher sees the rude message and steps immediately with a reminder about respectful communication.
  • Slide: 3
  • After class, Anna messages her classmate privately to apologize.
  • PRIVATE MESSAGE
  • Hey, I am really sorry about earlier.
  • I was having a rough day but I should not have said that.
  • It is okay, at least you learned from it, and I hope you will never do it again. I appreciate the apology.