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Storyboard Text
Yeah but, Anh, when will MY shoes arrive from Catch of the Day?
Anh, how long does shipping take from Shoe La La?
Anh frantically types (keyboard noise).
It takes 3 - 5 business days for items to ship from Shoe La La.
So, Anh, when will my shoes from Catch of the Day arrive?
.....Shower running
Alexa
It takes 3-5 days for items to ship Cath of the Day.
Anh frantically types... over the top of the noise of the Shower running
Mike is starting to get a little short with Anh in his tone.
Anh is starting to get a little frustrated. gritting teeth a bit. Shower steam is starting to build
Let me call them for you.. one second...
Anh sits on hold.... we hear an annoying IVR playing
.....
HELLO? Anh?
Loud shower noise in background
What's your account number?
Loud shower noise in background
WHAT? I can't hear you??
Anh is starting to shout
Your ACCOUNT number! They need your account number!
1....8....6.....3...6.....8.....2.....0.....5.....5...
Anh is exasperated
Hey Anh, if i bought some more shoes from the Shoes of Prey, how long until they arrive?
*loud sigh*... I don't know.. let me Google that for you.
We hear a fart noise. Anh's day can't get worse! Anh is shocked.
Save Anh the pain.
Voice over: Hey Alexa, ask Zenesk how long it will take to deliver my shoes from Shoe La La?
Okay, would you like Shoe La La to give you a call so you can ask them?
It will take 3 - 5 business days for delivery from Shoe La La. Does this help answer your question?
Yes, please!
No..
We hear a mobile phone ring "Hi Mike, it's Shoe La La. You had a question about shipping?"
Amazon Alexa and Zendesk. Brining you answers wherever you are.
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