Jay and Veeru
Текст Раскадровки
- Горка: 2
- Hey Jay, is something bothering you?
- Горка: 3
- Ah, no nothing. I wanted to compliment you on your success. Your team performance was exceptional, like always.
- Горка: 4
- Thank you, Jay!
- Горка: 5
- If you don't mind, can you share the secret of your success?
- Горка: 6
- Actually, since I have taken up the role of manger 3 months back, I have been wondering if I am doing things right?
- Горка: 7
- I see. I hope you don't mind me asking a few questions?
- Горка: 8
- Not at all. in fact, it may help me to gain clarity on how I can be more effective as a manager.
- Горка: 9
- So how do you manage things currently?
- Горка: 11
- And what else?
- Горка: 13
- As usual, I start my day with the morning hurdles. Ask for commitments for the day and then focus on field visits with my FLS. Evening we all circle back and I get update from the team on their achievements.
- So how is the performance spread in your team?
- Горка: 14
- What do you mean?
- Горка: 15
- Well, I review their performance regularly and guide them on the basis of things that have worked for me in the past.
- How are the different people in your team performing?
- Горка: 16
- Well, two of the 6 FLS in my team are doing quite well. They have been the pillars of my team.
- Горка: 17
- One of them is doing fine. There are other two who are struggling, and I have one person to be hired.
- Горка: 18
- So you are currently dependent on two of your performers while there is a lot of work to be done on other team members.
- Горка: 19
- Yes! I don't know how to go about. The two performing team members are my focus. Otherwise, I will land up in trouble.
- Горка: 20
- Can I share my journey in the role? Maybe it will help you to pick up some cues to work with your team more effectively.
- Горка: 21
- Sure Veeru! It will of great help to me.
- Горка: 22
- When I got my managerial role, my situation was exactly like yours.
- Горка: 24
- In fact, I now laugh at myself. I started sharing tips with my team members on what had worked for me and imposed myself on them. Forcing them to follow those things
- Горка: 25
- I see myself doing that very often.
- Горка: 26
- Team performance was dependent on three people in my team. And others were just passerby in my team.
- One of my top performing FLS submitted his resignation in my first month, as he got good salary hike with competition.
- Горка: 27
- I was shocked as he contributed to 30% of the business in my team!
- Горка: 28
- I spoke to my manager, and we were able to retain him with prospects of growth in the organization.
- Горка: 29
- If something like this happens, I will be in a soup, too.
- Горка: 30
- I realized that being a manager is not my performance alone but getting the team to perform; letting them learn and grow. I started by understanding what is expected of me as a manager.
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